Hello Folks - still in the summer clearance mode - but, today, with a bit more commentary on occasion than the last three posts.
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First up is something that I’ve been cautioning about and now has some evidence to back it up - Too much customer contact can hurt business - http://www.physorg.com/news/2011-07-customer-contact-business.html - the study indicates the IDEAL number of calls, e-mails, or mailings a customer base will tolerate before reacting negatively. Food for thought. ———— Next, Is the `Better Burger’ bubble about to burst? That is the premise of this article, but, IMO, NO, as the fast casual will expand until the business model of `no tipping’ is adopted by some brand of `casual’ restaurant to combat the Fast Casuals. Anyway, good article and again, food for thought - http://features.blogs.fortune.cnn.com/2011/06/17/the-end-of-the-%E2%80%98better-burger%E2%80%99-bubble/ ———- More data about the restaurant habits of Americans in the new normal - a great study - Unemployment Makes IHOP-to-Red Lobster Target Higher Incomes - http://www.bloomberg.com/news/2011-06-09/high-unemployment-makes-ihop-to-red-lobster-target-higher-income-customers.html – indeed, here’s a tease:
Spending on Takeout
Households that earned more than $70,000 in 2009, about 32 percent of the U.S. population, accounted for 55 percent of spending on takeout and food away from home, according to the most recent data available from the Bureau of Labor Statistics.
Consumers making less than $40,000 — or “aspirational diners” — cut back on eating out about five years ago and have yet to rebound much, Knapp said. This “erosion of frequency” among lower-income households forced executives at quick-service and casual-dining restaurants to figure out how to broaden their appeal as the market began to weaken in 2008, he said. Now, many of their plans are becoming reality.
More soon.
Days of not having access and a backlog of links to begin with has resulted in now three days of links - without comments. Enjoy.
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Moe’s to get new, fresher menu - http://www.ajc.com/business/moes-to-get-new-802477.html —- Cracker Barrel and The Grascals Celebrate #1 Debut on Billboard Bluegrass Chart - http://www.restaurantnews.com/cracker-barrel-and-the-grascals-celebrate-1-debut-on-billboard-bluegrass-chart/ — Burger King Settles Value Menu Franchisee Lawsuit - http://abcnews.go.com/Business/wireStory?id=13400051 — McDonal’s sales http://www.restaurantnews.com/mcdonalds-announces-strong-sales-and-earnings-growth-for-first-quarter-2011/ - —- 2011 Best Service Winners - Top 50 Restaurant List - http://www.opentable.com/promo.aspx?ref=7465&pid=443
I still have lots of links in the bin - Oh, and I have a new blog about Restaurants too - first post is up - http://restaurantadvertisingcommericals.blogspot.com/ - it reviews a Hardee’s commercial out currently.
Hello everyone - thanks for your visit. Today I’m going to clear out tons of links that have simply backed up in the bin due to NOT having access to my blogs on 1and1.com for a couple weeks (server errors corrected now) - indeed, all the links I haven’t even saved yet will probably be in another post soon (more recent links).
Here we go:
Restaurant bans kids under 6. Discrimination or smart move? - http://shine.yahoo.com/channel/parenting/restaurant-bans-kids-under-6-discrimination-or-smart-move-2509487/ —- Online Daily Restaurant Deals Drive Positive Consumer Behavior - http://www.restaurantnews.com/online-daily-restaurant-deals-drive-positive-consumer-behavior/ —-Pizza Inn Launches Fast-Casual Concept Pie Five Pizza Co. - http://www.restaurantnews.com/pizza-inn-launches-fast-casual-concept-pie-five-pizza-co/ —- SF won’t let restaurant owner sell grasshopper tacos - http://abclocal.go.com/kgo/story?section=news/local/san_francisco&id=8176871 —– Quiznos to Expand Convenience Store Growth Strategy - http://www.restaurantnews.com/quiznos-to-expand-convenience-store-growth-strategy/ —– Fast-Food Upstarts Pursue Success with Quality, Not Quantity - http://www.allbusiness.com/food-beverage/restaurants-food-service-restaurants-fast/15632324-1.html —- Denny’s Celebrates America’s Culinary Heritage with New Menu - http://www.restaurantnews.com/dennys-celebrates-americas-culinary-heritage-with-new-menu/ ——
more soon.
